Returns and Exchanges

How do I return an item?
To initiate a return, please email us at sales@sidneyimports.com. Include your order number and the product number(s) of the item(s) you wish to return.

How do I return my order?
Contact us at sales@sidneyimports.com with your order number. Our team will respond to your inquiry within 24–48 hours.

What if I received a defective item?
If an item in your order is defective, please email us at sales@sidneyimports.com. Provide your order number and the product number(s) of the defective item(s). We’ll respond within 24–48 hours to assist you.

What if I received the wrong product?
If you received an incorrect product, contact our customer service team at sales@sidneyimports.com within 48 hours of receiving your order, and we’ll help resolve the issue promptly.

What is your return policy?
Your satisfaction is important to us! If you're unhappy with a product, you may return it within 30 days of purchase. Please ensure all returns are unused, in their original packaging, and have their tags intact.

For further assistance or to start your return, email us at sales@sidneyimports.com.